Enterprise Manager is a suite of management tools that allow simple configuration, control and management of Mitel's enterprise product portfolio. It allows access to multiple sites and systems from a single interface lowering business costs and increasing staff productivity.
The Mitel Management Access Point is a gateway for remotely accessing, monitoring and servicing Mitel IP Communications Platforms (ICPs) and traditional PBX systems over public broadband and PSTN connections. It greatly decreases service costs by reducing engineer site visits and drastically improving response times in resolving customer issues. The Management Access Point can automatically forward system alarms to a specific service provider speeding up the initial fault reporting and investigation process.