Mitel Communications Director (MCD) call control software allows you to operate your communications system with flexibility, ease, and reliability. This powerful software runs on your choice of platform such as the proprietary Mitel 3300 family of controllers or industry standard servers from Sun Microsystems, HP, and IBM.
As well as providing a solution for the latest services around Fixed Mobile Convergence (FMC) and Next Generation Networks (NGN), MCD brings forward all Mitel's telephony heritage to ensure a complete solution for your communications needs.
The Mitel 5360 IP Phone is an exciting next generation desktop device that provides a color touch display to graphically deliver rich applications to general business or across multiple vertical market sectors. Demonstrating Mitel’s continued focus on the user, the 5360 IP Phone delivers easy-to-use, one-touch access to many phone features and applications.
Mitel TeleCollaboration Solution (TCS) delivers a new experience in video conferencing by connecting remote participants in a real-time collaborative environment that can rival or exceed what is readily achieved through face-to-face communications.
The Contact Center system insures centralized management of the phone calls, e-mails, faxes at the organization level and their correlation with the information needed to optimize the activity in the customer service relation efficiently using all communications as well as the human resources available within the organization.